The Business Change & Communications Lead will be responsible for developing, coordinating, and delivering a coherent communication strategy across the Project and wider Land ISTAR Programme. The postholder will ensure that messaging aligns with Defence objectives, programme intent, capability development milestones, and business change requirements. This role will advise senior stakeholders, support project teams, and enable consistent, accurate, and timely communication across multiple MOD, cross-government, and industry interfaces, thus ensuring a seamless business change outcome and benefit realisation.
Key Responsibilities
1. Business Change
- Identify business change initiatives relating to the project, ensure these initiatives are well understood, clearly documented and endorsed by all relevant stakeholders.
- Develop business benefit maps and associated realisation plans, clearly articulating impact of each change initiative and support relevant business approval processes as required.
- Deliver change-related plans, including stakeholder briefings, training communications, readiness updates, and change adoption messaging.
- Ensure communication activities reinforce user readiness, benefits realisation, and programme transition states.
Communications Strategy & Planning
- Develop, own, and maintain a comprehensive Communications and Engagement Strategy for the Project and Land ISTAR Programme.
- Align all communication activity with Defence strategic objectives, programme vision, schedule, and capability development roadmap.
- Identify communication risks, sensitivities, and stakeholder impacts, and provide evidence-based recommendations to mitigate them.
- Establish an annual and quarterly communication plan, including key events, announcements, publications, and milestones.
2. Stakeholder Engagement & Coordination
- Coordinate messaging and campaigns with MOD Head Office, Army HQ, DE&S, other Front Line Commands, and cross-government stakeholders.
- Act as the central point of contact for all communication requirements related to the programme.
- Build productive relationships with internal and external partners to ensure integrated, consistent communication delivery.
- Lead cross-functional engagement initiatives to support programme transparency and awareness.
3. Senior Leadership Support & Advice
- Provide strategic advice to senior leaders on messaging, narrative, tone, communication risks, and opportunities.
- Prepare briefings, speeches, blogs, ministerial lines, internal notes, and presentation material for senior audiences.
- Ensure senior teams are equipped with clear, concise, and authoritative information for internal and external engagement.
4. Multi-Platform Content Development
- Develop high-quality communications content tailored for:
- MOD internal channels
- Cross-government networks
- Digital platforms
- Defence communications portals
- Stakeholder newsletters, reports, and briefing packs
- Ensure complex technical or capability-related information is translated into accessible, accurate messaging suitable for varied audiences.
6. Governance, Reporting & Assurance
- Maintain communication records, assurance documentation, approvals, and audit trails.
- Report on communication performance, effectiveness, and stakeholder feedback.
- Ensure all communications comply with MOD policy, security requirements, information assurance rules, and ministerial handling processes.