Customer Success Manager

Pree Sales:-

Understand the Local Government Business

Data mining for prospects

Local Government procurement frameworks

Market engagement and Request for Quote

Oracle User Group and Sub Groups

Research the Council 

Discovery Calls with the customer – build the relationship and understand the pain points

Help develop Sales Proposal

Sales:-

Part of combined team to present to customer 

Help establish credibility and why Mastek is the right fit for the Customer (from presales research)

Highlight customer success function as differentiator

Help seal the deal